In order to meet our quality standards towards our partners and employees, BE! Tourism Ltd has set itself the objective of being certified by the Swiss Tourism Federation.
Switzerland Tourism’s quality programme promotes quality development and quality assurance within tourism enterprises. It distinguishes businesses that work continuously to ensure quality and offer their guests the best possible experience each and every day.
After successfully passing the Quality Level 1 (Q1) in October 2013, the employees at BE! Tourism Ltd continued on to a second test of quality. The Seal of Quality Q2 focuses on the quality of management. To this end, from November 2014 to February 2015 the team at BE! Tourism Ltd extended their process management and faced the critical issues raised in the employee survey. Moreover, the business partners were questioned as to their working relationship with the firm, and the BE! Tourism Ltd staff were assessed by various mystery persons. In April 2015, Quality Level 2 was successfully completed. This quality label calls for a new action plan each year with adapted measures and has to be completely renewed after three years.